Return & Refund Policy

Return & Refund Policy

At Glaringme, your satisfaction is our top priority. We want you to feel confident and happy with every purchase. If you are not completely satisfied with your order, we are here to help.

Please review our return and refund policy below.


1. Return Eligibility

We accept return requests within 30 days of delivery.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The product must be in the original packaging.
  • Proof of purchase or order information must be provided.
  • The return request must be submitted within the eligible return period.

Due to health, hygiene, and safety reasons, opened, used, or tested beauty products may not be eligible for return unless the product arrives damaged, defective, or incorrect.


2. How to Request a Return

To start a return, please contact our customer support team with:

  • Your order number
  • The email address used for purchase
  • Reason for the return
  • Photos of the product (if applicable)

Email us at:

📧 support@glaringme.com

Our team will review your request and provide further instructions.

Please do not send products back without first receiving return authorization from our support team.


3. Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.

If approved:

  • Your refund will be processed to your original payment method.
  • Refund processing times may vary depending on your bank or payment provider.
  • Most refunds are completed within 5–10 business days after approval.

Original shipping fees are generally non-refundable unless the return is caused by an error on our part or a defective product.


4. Damaged, Defective, or Incorrect Items

We want every order to arrive in perfect condition.

If you receive:

  • A damaged product
  • A defective item
  • The wrong product

Please contact us within 7 days of delivery and provide photos or relevant details.

We will review the issue and provide a suitable solution, including replacement or refund when applicable.


5. Exchanges

If you would like to exchange your product, please contact our support team.

Exchanges are subject to product availability and must meet our return eligibility requirements.


6. Final Sale Items

Certain products may not be eligible for return, including:

  • Opened or used beauty products
  • Products without original packaging
  • Gift cards
  • Clearance or final sale items

7. Return Shipping

Customers are responsible for return shipping costs unless:

  • The item received was damaged
  • The wrong item was sent
  • The product has a confirmed quality issue

We recommend using a trackable shipping service when returning items.


8. Order Cancellation

We process orders quickly to ensure fast delivery.

If you need to cancel or modify your order, please contact us as soon as possible after placing your order.

Once an order has been processed or shipped, we may not be able to cancel it. In this case, please refer to our return process.


9. Contact Us

If you have any questions about returns or refunds, please contact our customer care team.

Glaringme

Email: support@glaringme.com

Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)

Thank you for choosing Glaringme. We appreciate your trust and support. 💕